Fuel “panic”: when laissez-faire crisis management met the rational herd

We’ve seen over the last week a great illustration of why government and companies ought to listen to behavioural economists – and social researchers generally for that matter. I bought fuel on the way into my meeting in London on Friday, though my tank had enough petrol to get me there and back. Why? NotContinue reading “Fuel “panic”: when laissez-faire crisis management met the rational herd”

Public image limited – and metrosexuals’ kindly uncles

Stuffed like a museum coypu with fieldwork last month, January was a vintage period for methodological learnings for me: new experiences and new twists on familiar ones in front of the Great British Public. Unlike the coypu, I’ll be living off the experiences for a while. The first one to muse on is this: howContinue reading “Public image limited – and metrosexuals’ kindly uncles”

A creative opener for discussion groups

Here’s a tip I’m happy to share with any other qual researchers reading this (and indeed anyone reading this, though others may not find it very useful). On my new project, which is a kind of qualitative segmentation exercise for a charity, we tried an opening exercise for a discussion group I hadn’t used beforeContinue reading “A creative opener for discussion groups”

How you can visualise data with an MIT research budget – wow

If you can stop him talking about his kids, he can be quite interesting. Thanks to Dutch social media expert Jaap den Dulk (twitter: @dulk) for the link to this talk from MIT Media Lab researcher Deb Roy earlier in 2011. Jaap gave a talk this morning as part of the ICG webinar on socialContinue reading “How you can visualise data with an MIT research budget – wow”

Everybody will be doing behavioural economics in qual

Do you see what I did there? The title’s speculative, but no more so than the communication to the American public by Barack Obama’s team two weeks before the 2008 Presidential Election, to get the vote out: “A Record Turnout Is Expected.” The Obama campaign realised that, at that stage in the campaign, detailed messagesContinue reading “Everybody will be doing behavioural economics in qual”

From Behavioural Insights To Chris Moyles

Required listening for anyone in research, I think: All In The Mind Special: The Behavioural Insights Team. Interesting contributions to Claudia Hammond‘s Radio 4 documentary from the likes of Prof. Richard Thaler, Dr. David Halpern and Warwick University psychologist Neil Stewart as well as the more sceptical Nick Pearce of the IPPR. It’s all aboutContinue reading “From Behavioural Insights To Chris Moyles”

Hallowe’en night and a haunted viewing room

Who would be a qualitative researcher, eh? This post is not at all influenced by my having something of a difference of opinion last night with some clients over a group discussion …but ever the Polyanna, I’m turning this into something positive, by lecturing everyone on how to avoid the pitfalls of watching discussion groups.Continue reading “Hallowe’en night and a haunted viewing room”

Creating memories: Jonah Lehrer and faux Monty Python

Jonah Lehrer, whose The Decisive Moment – How The Brain Makes Up Its Mind I’m reading at the moment, has written a really interesting piece in Wired magazine about how we don’t just make things up, we can actually change our memories: Jonah Lehrer – How Social Conformity Affects Memory. There is, in particular, unacknowledgedContinue reading “Creating memories: Jonah Lehrer and faux Monty Python”

Organ Freeman: Thaler on Nudge

Professor Richard Thaler, co-author of Nudge, is one of the most sought-after people in the world at the moment. His behavioural economics (BE) snowball is now well down the hill, has taken out some skiiers and is about to roll along the valley, chasing people around like that giant bubble thing from The Prisoner. HisContinue reading “Organ Freeman: Thaler on Nudge”

Chairman of the Board

I’ve had a really stimulating day today moderating an online community for some NPD work – with more to come this evening and the next three days on and off. The training from 20/20 in the States was really clear I think, though getting set up is never as quick as people tell you. We’veContinue reading “Chairman of the Board”